Privacy Policy

Last updated: August 25, 2025

1. Introduction

At Cybernow, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you use our website and cybersecurity services.

2. Information We Collect

Information you provide to us:

  • Name and contact information (email, phone)
  • Professional information (company, position)
  • Messages and inquiries
  • Billing information for our services

Information automatically collected:

  • Navigation data (pages visited, duration, clicks)
  • IP address and geographic location
  • Browser type and device used
  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our cybersecurity services
  • Respond to your requests and questions
  • Send you important communications about our services
  • Analyze website usage to improve user experience
  • Comply with legal and regulatory obligations
  • Protect the security of our systems and users

4. Sharing of Information

We never sell your personal information. We may share your information in the following cases:

  • With your explicit consent
  • To comply with legal obligations
  • With trusted partners to provide our services
  • To protect our rights or security

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or disclosure.

6. Your Rights

In accordance with Bill 25 and GDPR, you have the following rights:

  • Right to access your personal data
  • Right to correct your information
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw your consent at any time

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your personal information as long as necessary to provide our services and comply with legal obligations. Data is securely deleted when no longer needed.

9. Contact Us

For any questions about this privacy policy or to exercise your rights, you can contact us:

  • Email: privacy@cybernow.io
  • Phone: +1 (438) 831-3122
  • Address: Quebec, Canada

10. Changes

We may update this privacy policy from time to time. Significant changes will be communicated by email or notice on our website.