Practical guide

Secure ChatGPT at work: simple rules

Concrete rules for using ChatGPT and AI assistants at work without exposing data, secrets, or sensitive decisions.

Problem

AI is already used in the company, with or without an official policy.

Expected outcome

Clear usage rules employees understand and apply.

Updated 2026-04-245 minutesCybernow

Use business accounts

Personal accounts make governance and audit nearly impossible.

  • Centralized accounts.
  • Validated privacy settings.
  • Logging where available.

Ban certain data

Employees need examples, not abstract rules.

  • No customer data.
  • No secrets or API keys.
  • No non-public contracts.

Validate sensitive outputs

AI can hallucinate, oversimplify, or invent references.

  • Mandatory human review.
  • Verified sources.
  • No high-risk automated decisions.

Frequently asked questions

Can ChatGPT be used with customer data?

Not without contractual safeguards, enterprise security, and compliance validation.

Is a policy enough?

No, it must be supported by training, controlled accounts, and guardrails.

Which tool should we choose?

Choose a tool with governance, privacy, admin controls, and business-suitable terms.

Create a clear AI policy

Cybernow governs AI usage with rules, training, and controls.

Secure my AI usage