Incident Response

Incident response

24/7 emergency assistance

Immediate support to manage critical security incidents.

Coordinated incident response

Rapid containment, forensic investigation and guided recovery by certified experts.

24/7 Emergency Response

On-call team to quickly contain an active cyberattack. Isolates compromised systems, stops propagation and protects critical data.

Forensic Investigation

Deep analysis of compromised systems to identify the attack vector, scope, impacted data and reconstruct the full incident timeline.

Recovery and Remediation

Threat eradication, secure system restoration, integrity validation, hardening and guidance to resume normal operations without reinfection.

Incident response process

Proven methodology aligned with industry frameworks

  • On-site or remote intervention in under 2 hours
  • GCIH, GCFA, GREM experts available 24/7/365
  • Support for notifications to authorities (CAI, RCMP, clients)
  • Preservation of legal evidence for potential prosecution

Detection and Containment

Rapid identification of the active threat, isolating affected systems from the network, preserving evidence and immediately stopping spread to limit damage.

Eradication and Recovery

Complete removal of malicious artifacts, rotation of compromised credentials, patching exploited vulnerabilities and progressive, secure restoration of operations.

Post-Incident and Lessons

Complete incident report with timeline, IOCs, security recommendations, response plan improvements and team training to strengthen future resilience.

Need immediate incident help?

Call our 24/7 hotline or secure a retainer for priority response.

Incident response FAQ

What to do and expect during an active cyber incident

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